We are more than 10 persons
No problem! Please inform us when you fill in the request form of the event. You may have acceess to special offers for groups and the chance to add exclusive services!
I travel with children
Excellent! Inform us about it when you fill in the request form of the event. We need to know their age (at the event’s date) and if they will share a room with their parents or prefer a separate one.
I could not find any interesting event for me
Good! Just click here to contact us.
The event you have in mind may be already existing and probably is not on line. If it’s not you gave us a wonderful travel idea that we can develop together!
The event has been cancelled
It happens rarely, but it might happen. In this case you have to refer to our Terms and Conditions.
I travel with my own car and I need a garage or a secure parking
Hotels in Italy usually have secure parking facilities. Inform us when you fill in the request form of the event. Please specify which kind of vehicle you have and, if it’s possible, at what time you think you’ll arrive at the hotel.
I want a different hotel from the ones you proposed
Sometimes it’s possible. Please let us know which kind of Hotel you would like to book and what range of price you would pay.
I wish to purchase a travel insurance
Residents in the EEA (European Economic Area) can purchase a travel insurance policy for trip cancellation. Inform us when you fill in the request form of the event.
I need an invoice for my reservation
If you wish to receive an invoice under a certain name, please give us the right invoice address when you confirm your reservation.
I would like to be updated on events and promotions
That’s great! Click here and sign up to our newsletter. You will receive updates on our new products and travel ideas.
How can I pay?
You can pay via bank transfer of credit card. Visa, Mastercard, Maestro and Monetaare accepted. Paypal is also accepted.
It is often possible to book a bedroom of a higher category. Inform us about it when you fill in the request form of the event.
It is often possible to choose certain facilities such as the view, a soundproof room, and much more. You can ask us about it when you fill in the request form of the event.
Normally, tickets are delivered at your hotel by our staff and you will pick them up upon check-in. In case there is a different way to get your tickets, we will inform you.
If the ticket category you wish is still available, of course we will book this for you. Please inform us about your preferred category when you fill in the request form of the event.
It is possible to choose the category, and when provided by the organizers you can also choose your seat. Anyway, if you wish a specific seat you can inform us when you fill in the request form of the event.
When we send you the contract for the event you have confirmed, we will indicate our cancellation policy. If these terms don’t satisfy you, we suggest you stipulate a trip cancellation insurance in your country of residence. Unfortunately, we can only do this for Italian residents.
It is almost always possible. Inform us when you fill in the request form of the event.